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Are you looking to gain feedback using GMC patient and colleague questionnaires?


Two elements required for a successful Revalidation are the gathering of feedback from patients and colleagues. Doctors need to present this feedback for appraisal at some point during the five year revalidation cycle. To help in this process, the GMC have developed and tested colleague, patient and self-assessment questionnaires.

Dr MSF only employ the official GMC questionnaires, which take a few minutes to complete in hard copy, or via an online form. By using the GMC patient and colleague questionnaires, we can easily guarantee that the questionnaires meet the standards and criteria set for revalidation. (If you have feedback from other questionnaire formats please get in touch, we can help.)

The questionnaires are provided both online and in hard copy. If you want to efficiently gather reliable and robust 360 degree, multi-source feedback then please consider Dr MSF. Dr MSF will provide you with validated feedback surpassing GMC requirements for appraisal and revalidation. DrMSF offer everything you need to gather multi-source feedback, and we also provide a partial service that can match any requirements.

Doctor MSF employ the following questionnaires:

GMC Colleague

GMC Colleague PDF

"Data collection for the colleague survey should be managed by an independent survey organisation. Doctors provide the survey organisation with a list of their nominated colleagues, and their e-mail or postal addresses." GMC, 2012

The General Medical Council suggest that each doctor nominates 20 colleagues to complete the colleague questionnaire (10 medical and 10 non-medical if possible). The aim is to collect a minimum of 15 completed questionnaires.

After you forward your colleagues email addresses, we will invite your colleagues to complete the GMC feedback questionnaire online. It only takes a few minutes and our online surveys use SSL enabled accounts to encrypt the responses as they are transmitted. You are welcome to sample our software using this shortened survey.

DrMSF will complete everything else. We collate and analyse the response. We remain independent of the doctor, appraiser and responsible officer. The information in your report is checked to ensure that respondents remain anonymous where necessary, and forwarded to you with a password for protection.

 

GMC Patient

GMC Patient PDF

DrMSF will supply you with 45 professionally printed questionnaires and a ballot box for returns. The GMC questionnaire is designed to be administered to 45 consecutive patients (or carers) as a post consultation or ‘exit’ survey.

The GMC suggests that a minimum 34 completed questionnaires is required to gain a good overall perception of performance through the eyes of patients. On the day/s chosen, the survey can be distributed by reception staff or other clinical staff.

GMC guidance suggests that wherever possible, the questionnaires should not be distributed directly by the doctor. However, in some settings, the doctor may need to approach patients and distribute the survey themselves at the end of the consultation.

Patients should be encouraged, wherever possible, to complete their questionnaire in a waiting area immediately after their appointment with the doctor and return it to the ballot box. You can arrange the distribution and collection of questionnaires to fit the pragmatics of your given situation.

The patients should be told that the survey:

  • Should take no more than 5 minutes
  • They should not put their name on the survey.
  • The doctor will not see the answers, so please give honest views.
  • If they are a carer who has been invited to fill it in on behalf of a patient, they should complete questions 2-12 from the patient's point of view.

 


GMC self assessment


An on-line version of the GMC self-assessment questionnaire will be made available with all packages.

All online questionnaire data is transmitted securely using SSL encryption. The information from the GMC self-assessment questionnaire will be contrasted with the aggregated responses in the patient and colleague feedback reports.

Revalidation pack

The full 360 MSF pack

Patients - The Doctor MSF patient survey pack contains 45 printed questionnaires, a flat-pack ballot box and return envelope (postage not paid). On receipt of the completed questionnaires we will enter your data, analyse the results and generate a professional patient feedback report.

Colleagues - We will invite your colleagues to complete an online version of the GMC colleague questionnaire. We will send two sets of reminders and endeavour to gain the requisite 15 responses.

Your responses to the self-assessment questionnaire are included in the colleague and patient feedback reports. You are also given the GMC benchmarking data and a template for reflection with a supporting medical colleague. The template includes questions to support the reflection process.